Client Management

How to Get Feedback from Clients and Why It’s Important

Imagine fewer appointments on your calendar. Your sales are decreasing and you don't know why. You've realized that your focus has been more on making money and less on what your customer needs. Here are ways to get valuable feedback, find direction and regain business. Surveys Surveys are king in getting consumer feedback. Get data on… Continue reading How to Get Feedback from Clients and Why It’s Important

Client Management

3 Essential Things for Exceptional Customer Care

Do you have a poor service rating? Are your reviews not so great? Here are ways to make impact your business with seamless customer interaction. 1. Having the right systems in place. It's important that your clients can reach you and throughout multiple avenues. Telephone contact was the most common tool bridging companies with their… Continue reading 3 Essential Things for Exceptional Customer Care