4 Ways To Reinvent Your Interpersonal Communication

The three main types of communication are verbal, non verbal and visual.  It’s important to leverage all three for healthy relationships. Are you often in conflict with others? Is it difficult to get your point across? Communication is a game of give and take. Regardless of where you are, here are some small steps to…

How to Get Feedback from Clients and Why It’s Important

Imagine fewer appointments on your calendar. Your sales are decreasing and you don’t know why. Then suddenly, you realized that your focus has been more on making money and less on what your customer needs. Here are ways to get valuable feedback, find direction and regain business. Surveys Surveys are king in getting consumer feedback. Get…

3 Essential Things for Exceptional Customer Care

Do you have a poor service rating? Are your reviews not so great? Here are ways to make impact your business with seamless customer interaction. 1.  Have The Right Systems In Place It’s important that your clients can reach you and throughout multiple avenues. Telephone contact was the most common tool bridging companies with their…

How to Throw a Rockin’ Client & Staff Holiday Party

‘Tis the season to be jolly! Grab the egg nog and ugly sweater, it’s prep time for your holiday party. You’ll want to pay attention to details in the areas of food, atmosphere and even party favors. Whether you have a large clientele or a few loyal supporters, throwing a themed gathering is a great…

3 Ways Consumer Purchases Are Smarter

The modern consumer uses several methods to influence their buying trend considering precautions before spending their hard-earned cash. Years ago customer based purchases on tradition and availability. Now not only are they getting advice from friends and family about products, they’re researching deeper for the good, bad and ugly. 1. Social Media The power of…